Rewards for research

We need you to help us keep making Phlo better for everyone. As part of our Phlo community of wellness, your views on your own Phlo experience helps us live up to our promise of making it easy to manage your medication.

What is Rewards for research?

Rewards for research is how we work with the Phlo community to understand everything about their Phlo experience. From accessibility to new features and ease of use, it’s a confidential space for us to gather insights and test new ideas.

illustration of phlo service

Join and have your say

Joining Rewards for research means you can have direct input into the development of Phlo Digital Pharmacy. Your pharmacy experience is in your hands.

Being part of Rewards for research means you’ll be invited to complete short unpaid surveys and also take part in our paid research events. Our aim is to spend time listening to you, running our ideas past you and gathering your feedback.

To join, all you need to do is head to your Phlo account, navigate to Rewards for research in the menu and tap Join group.

listening to patients

You've already made a difference

We’ve been working hard to understand your experiences over the last three years. You’ve told us how we can improve your secure Phlo account area, insights on new services we’re developing and about the overall Phlo experience.

And we’ve listened. We’ve introduced new features, improved current ones, adapted the way our service runs and developed Phlo using a patient-feedback-first approach.

What happens when I join Rewards for research?
How will I be selected for a research survey or event?
Who’ll be present at the research events?
How will the research be used?
Our accessibility commitment

We’re proud of our Trustpilot score

See how the Phlo community rates us on Trustpilot

70,000+

Registered patients

217,000+

Orders delivered

471,000+

Delivered medicines

9,900+

Deliveries per month

Making it easy to manage your medication, together

Patient receiving delivery from Phlo

Join our pharmacy revolution

There’s no better time to become part of the Phlo community. Take control of your medication management and join the 1,000s of patients we’ve helped safely manage their medication.

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