About Phlo

From our pharmacy to your door

We're making managing medication easy. From requesting repeat prescriptions, or accessing acute medications, it’s our mission to offer convenient and easy home delivery. We’re here to deliver the future of pharmacy, now.

It’s not magic, it’s passion

Why did we launch Phlo?

We launched Phlo Digital Pharmacy because we believe managing medication should be easy for everyone. The pharmacy experience hasn’t changed much in 300 years, but patient’s lives have. Phlo is the digital solution to an everyday need. Being part of the Phlo community allows our patients to get on with leading fulfilling lives, not queuing for medication.

Our three pillars encompass our approach to everything we do.

1

Great patient care

First-class patient experience and support

2

Great engineering

Smart technology that makes life easier

3

Great design

Product design focused on delivering patient joy

Continuing the Phlo journey

Today we’re the Pharmacy in your pocket with over 80,000+ registered patients in the UK – and we’re not stopping there. Our teams are working hard and you’re helping us to create new features, easier usability and seamless experiences. At our core we’re driven by giving you the best pharmacy experience possible.

295,000+
orders delivered

Over 89,000+
registered patients

Patients aged 1 to 101 years young

Making it easy to manage your medication, together

Your Phlo leadership team

Team Phlo stretches across more than 85 experts and 8 dedicated teams all working together. Every individual plays a part in making Phlo the pharmacy and community of wellness you deserve. Our leadership team unlock the ambition to make it all happen.

Photograph of Adam Hunter our Chief Cpmmercial Officer

Adam Hunter

Chief Commercial Officer

Alistair Murray

Chief Pharmacist
Photograph of James Maciver our Chief Technical Officer

James Maciver

Chief Technology Officer
Photograph of Jonathan Forbes our Chief Data and Automation Officer

Jonathan Forbes

Chief Data & Automation Officer
Photograph of Lauren Nicholson our Chief Financial Officer

Lauren Nicholson

Chief Finance Officer

Meet your pharmacy heroes

From the people who make sure we’ve got your medication in stock, to our pharmacy teams and our patient care experts, they’re there for you when you need them.

Something on your mind?

There’s lots more about Phlo you might be curious about, so here’s some of the important stuff we know matters to you. If you can’t see what you need, check out our full support & advice hub.

Patient records
Accessibility
Unwanted medicines
Help when we’re closed
Threats to staff
Pharmacy details
Your feedback

Explore our support & advice hub

Find out more about how Phlo works and how we’re making it easy to manage your medication.

Explore FAQs
Patient receiving delivery from Phlo

Join our pharmacy revolution

There’s no better time to become part of the Phlo community. Take control of your medication management and join the 1,000s of patients we’ve helped safely manage their medication.

Download the Phlo app and enjoy an enhanced experience!
Link to download app from Apple StoreLink to download app from Google Play store