About Phlo

From our pharmacy to your door

We're making managing medication easy. From requesting repeat prescriptions, or accessing acute medications, it’s our mission to offer convenient and easy home delivery. We’re here to deliver the future of pharmacy, now.

It’s not magic, it’s passion

Why did we launch Phlo?

We launched Phlo Digital Pharmacy because we believe managing medication should be easy for everyone. The pharmacy experience hasn’t changed much in 300 years, but patient’s lives have. Phlo is the digital solution to an everyday need. Being part of the Phlo community allows our patients to get on with leading fulfilling lives, not queuing for medication.

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Our strategic key pillars encompass our approach to everything we do.


Great design

Product design focused on delivering patient joy


Great engineering

Smart technology that makes life easier


Great patient care

First-class patient experience and support

Continuing the Phlo journey

Today we’re the Pharmacy in your pocket with over 46,000 patients in the UK – and we’re not stopping there. Our teams are working hard and you’re helping us to create new features, easier usability and seamless experiences. At our core we’re driven by giving you the best pharmacy experience possible.

4,500 deliveries on average per month

Over 46,000 patients in 3 years

Patients aged 1 to 97 years young

Making it easy to manage your medication, together

Meet our key vision makers

Team Phlo stretches across over 70 experts and 14 dedicated teams. We all play a part in making Phlo the pharmacy you deserve and our key vision makers unlock our ambition to make it all happen.

Nadeem Sarwar

Chief Executive Officer and co-founder

Adam Hunter

Chief Commercial Officer

James Maciver

Chief Technology Officer

Jonathan Forbes

Chief Data & Automation Officer

Lauren Nicholson

Chief Finance Officer

Phlo are truly wonderful!

Explore why our passion is making life easier for our patients. Our recent NHS patient survey gave us some powerful feedback – and some feel-good warmth. Thank you.

Meet your pharmacy heroes

From the people who make sure we’ve got your medication in stock, to our pharmacy teams and our patient care experts, they’re there for you when you need them.

Something on your mind?

There’s lots more about Phlo you might be curious about, so here’s some of the important stuff we know matters to you. If you can’t see what you need, check out our full support & advice hub.

Patient records
Accessible friendly
Unwanted medicines
Help when we’re closed
Threats to staff
Head office and pharmacy details
Comments or complaints

Explore our support & advice hub

Find out more about how Phlo works and how we’re making it easy to manage your medication.

Explore FAQs

Join our pharmacy revolution

There’s no better time to become part of the Phlo community. Take control of your medication management and join the 1,000s of patients we’ve helped safely manage their medication.

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Download the Phlo app and enjoy an enhanced experience!
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