Need to get in touch with us?

The best way to contact the Phlo team about ordering your prescriptions online is through our live chat on the bottom right of our screen.
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But for anything else, have a look below.

Help Centre

You can visit our Help Centre for frequently asked questions.

Click here to go to Help Centre

Contact

If you need to email the team, the best contact details are:

General enquiries:hello@wearephlo.com

Customer support: support@wearephlo.com

Press enquiries: press@wearephlo.com

Email a pharmacist:pharmacy@wearephlo.com

Call a pharmacist:
020 8191 9444

Please do not email medical information, we can arrange a direct call with a pharmacist for any medical or medicine queries or concerns.

Our contact hours are from Monday to Friday, 9am - 6pm.