We dispense NHS prescriptions (paper and electronic) and will give advice on how to get the most benefit from your medicines.

We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to dispense all prescriptions promptly. At our online pharmacy, we can also dispense NHS repeat dispensing prescriptions. Ask us for more information about this service.

All medicines are dispensed in child resistant containers unless you ask us not to. Please remember: keep all medicines out of the reach and sight of children. Our staff can advise you on safe storage of medicines.

Ordering your prescriptions online with Phlo is fast, simple, and safe. We will always provide a free delivery option to a UK address of your choice.

We keep records of all your prescriptions dispensed by us as well as records of other services we provide to you. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have. We comply with the Data Protection Act and the NHS Code on Confidentiality.

If you want to discuss the records we keep, please contact us. We provide the above NHS services on behalf of NHS England, PO Box 16738, Redditch, B97 9PT, to discuss records email: england.contactus@nhs.net.

Please contact us if you have a disability which means we may need to change the way we provide pharmacy services to you. We will make any reasonable adjustments.

Our staff work hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve. We may refuse to provide services to those who abuse our staff verbally or electronically, threaten violence, or who commit or threaten to commit a criminal offence.