The benefits of using a prescription delivery service

April 8, 2021
5 minute read

Since Phlo’s launch in late 2019, we have served thousands of patients across the UK and rapidly established our service as one of the main on-demand Digital Pharmacy services.

In this blog, we discuss benefits and advantages that Phlo patients enjoy:

1. Convenient Prescription Delivery

2. Patient care and Pharmacy support

3. Reliability and flexibility

4. One-off prescriptions

Convenient Prescription Delivery

At Phlo, we recognised the need for patients to access their medication quickly, without hassle. This meant re-imagining what the future of Pharmacy could look like. Wouldn’t it be great if you could request your prescription from your GP and have it delivered the same day without having to step foot in a Pharmacy or leave your house? That’s exactly what we have done.

To date, our on-demand, real-time delivery service remains unparalleled in terms of speed, reliability, and convenience.

Currently available in London and Birmingham, with plans to expand the service nationally, our on-demand, real-time delivery service combines 4-hour same-day delivery slots with regular updates and real-time tracking to provide a truly effortless Pharmacy experience.

With the touch of a button, our patients can select a 4-hour time slot select a delivery address and receive their medication that very same day. Tracking your delivery on the live map as it travels to you is an added bonus and a feature that our patients greatly appreciate. Our real-time tracking feature provides our patients with further reassurance that their medication will arrive on time.  

Though we currently offer 4-hour time slots, our average delivery time is 2 hours. We also offer contactless delivery coupled with an ID check to ensure that the medication never falls into the wrong hands.

What if I’m not in a same-day delivery zone?

For patients outside of our London and Birmingham same-day delivery zones, we also offer a selection of delivery options to suit our patients’ needs:

  • Tracked Next Day Delivery
  • Tracked 48-hour Delivery

Though these services are not as quick as our on-demand, same-day delivery service, they remain reliable services for patients seeking a more convenient experience than travelling to a Pharmacy.

So, what are the benefits of prescription delivery?

If you’ve read this far, hopefully the benefits should be obvious by now: no more trips to the local pharmacy! It’s safe to say that the local pharmacy experience can often be less than ideal. Taking time out of your day to travel to the pharmacy, standing in queues, and the stress and hassle associated with stock shortages – are all things of the past for Phlo patients!

Life can just sometimes get in the way, and you may forget to order your prescription when you need it. Our prescription delivery service helps you make sure that you don't miss your medication when you need it most! We also offer a handy reminder service to order your next prescription, so you never run out of medication again.

Patient care and Pharmacy Support

Our Prescription Delivery service is already more than enough to make Phlo an attractive proposition to anyone that takes medication. But Phlo is more than just a ‘prescription delivery service’…

We pride ourselves on fully living up to our name: “Phlo Digital Pharmacy”. And that is exactly what we are – a full-service pharmacy, on your device, at your disposal.

This means that as a Phlo patient, you have access to a full team of qualified friendly Pharmacists that are available to support you when you need it. You can get in touch with our Pharmacists at any time, in whichever way you wish, via live-chat, e-mail or phone.

Whether you’ve got a question about your medication or wish to discuss any other health-related matter, you can get in touch with our team of Pharmacists, who will be delighted to help you.

Another advantage of getting in touch with the Phlo Pharmacy team is added privacy: have you ever had to discuss private health matters with your Pharmacist in front of everyone else at the pharmacy? As a Phlo patient, you’ll never have to worry about that again.

Reliability and flexibility

We created Phlo because we saw a need for a 21st century pharmacy experience, akin to other great services that have been revolutionised by the smart integration of technology.

We see Phlo as the ideal model for the future of Pharmacy – and we’re making it happen.  Patient feedback to date has been overwhelmingly positive and has validated our vision.

Phlo seeks to make healthcare “Phlo around your day”. Our patients no longer need to take time out of their busy schedule to access their medication and can relax knowing that their prescriptions are in safe hands, and ready to be delivered at the touch of a button.

Need a one-off prescription? No problem!

In addition to repeat prescription delivery, Phlo is also one of the few online pharmacies in the UK that provide an acute (one-off) prescription delivery service.

This makes Phlo your one-stop-shop for all your prescription needs.

If you’d like to take advantage of all the great benefits associated with switching to Phlo, register today! It takes less than 3 minutes, after which you’ll never have to worry about queueing at the pharmacy ever again!

Content last reviewed on:
September 19, 2023
Next review date:
September 19, 2024
Further reading
Patient receiving delivery from Phlo

Join our pharmacy revolution

There’s no better time to become part of the Phlo community. Take control of your medication management and join the 1,000s of patients we’ve helped safely manage their medication.

Download the Phlo app and enjoy an enhanced experience!
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