We’ve managed to build and launch what we consider is the most innovative pharmacy service in the UK, and our team has worked incredibly hard to care for our patients to ensure they can access their medication when and where they need it.
Phlo’s patients benefit from a hassle-free, rapid and secure pharmacy experience, with excellent support from our trained pharmacists.
One of the main questions we are asked is why does Phlo require a picture of my ID? Though we have touched upon this topic in a previous insights piece, we’ve created this blog to delve into more detail for any patient who would like to find out more.
As of 2019, the UK General Pharmaceutical Council (GPhC) the regulatory body for pharmacies issued guidance, requiring all online pharmacies to “check that the person receiving pharmacy services is who they claim to be, by carrying out an appropriate identity check.
Prabhjit Jassal, Superintendent Pharmacist at Phlo Digital Pharmacy
During the registration process, you can choose to skip this stage if you prefer, however, the sooner you upload a valid picture of your ID, the sooner you can order prescriptions and Phlo can deliver your medication.
Your private information and data security, including your ID, is treated by Phlo with the upmost importance. Phlo has implemented the most stringent of data protection and security protocols across our organisation. Furthermore, we do not share your personal or medical details or copies of your photo ID with anyone under any circumstances.
Dr Jonathan Forbes, Chief Technology Officer at Phlo Digital Pharmacy
Any official photo ID issued by your national government is valid. Acceptable forms of photo ID include:
Phlo Digital Pharmacy are committed to ensuring that we operate to the highest standards in every area of patient care and prescription delivery. If you would like to know more about any area of our service, feel free to get in touch.