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The online chemist that delivers to your doorstep

There’s an easier way to get your NHS prescriptions. Switch to Phlo, the online chemist that delivers to you.

Trusted by thousands of patients, Phlo is an NHS authorised Pharmacy that delivers your medication to your front door, in less than 4 hours, for free.

Are you ready to see just how easy it is?

Switch to Phlo

What is Phlo?

At a time when so many services are available at the touch of a button, our vision was to bring Pharmacy into the 21st century. That’s why we created Phlo – an online chemist at your fingertips.

Say goodbye to queueing at the local pharmacy, chasing your prescriptions, and dealing with the hassle and stock shortages… With Phlo, you can easily manage, order and track your medication. It’s all in one place in the Phlo app.

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How Phlo works

Simply put, Phlo is your online chemist in your pocket. Here’s what makes Phlo great:

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Order your prescriptions

No need to chase your prescriptions with your GP – we do it for you. Simply request your medication at the touch of a button through our easy-to-use app – we’ll handle the rest.

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Your medication, delivered your way

Choose from a range of delivery options and select what suits you best. If you’re in London, we offer same day, tracked delivery in less than 4 hours. Across England, we offer next-day delivery and free 48-hour tracked delivery of your medication.

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Talk to our Pharmacy team

Our friendly Pharmacy team works with you, for you. As a Phlo patient, you can talk to our dedicated Pharmacists anytime for expert guidance and advice, in which ever way you prefer: phone call, live chat or e-mail!

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Repeat reminder notifications

We take the hassle out of taking your medication. Phlo sends you regular notifications when you’re due to run out of medication, so that you never forget to order, and never miss a dose again!

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How ordering your medication with Phlo works

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Register with Phlo

We’ve made it simple for anyone to switch to Phlo. Registering is easy and takes less than 3 minutes of your time.

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Request your prescription

Send your prescription request directly to your GP via the Phlo online chemist app. You can also add a note to your GP for any special requests.

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Schedule your delivery

Once your GP approves your prescription you’re ready to order! Simply select your preferred delivery option and enjoy a cuppa while your medication travels to your doorstep!

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Our Pharmacy team provides outstanding patient service

Phlo is a lot more than a simple prescription delivery service. We’re a full online chemist on your device. Our Pharmacy team is recognised for delivering an outstanding level of patient care and support.

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Naila Dad

Chief Pharmacy Officer

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Prabhjit Jassal

Superintendent Pharmacist

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Michael Sam-Yorke

Pharmacy Manager

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Chandni Umradia

Pharmacist

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Pritesh Dodhia

Head Of Operations

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As featured by:

Phlo is Britain’s first virtual pharmacy capable of delivering prescriptions within two hours. Phlo delivers prescriptions to thousands of patients, who can choose when and where they want their prescription delivered.

These days, the last thing you want to do is queue at your pharmacy for your prescription. Phlo is helping thousands of patients across the UK take back
control of their healthcare.

Phlo’s laser focus and commitment to patient care is reflect in their five-star Trustpilot reviews. This real-time, on-demand service is not currently offered by
any other online pharmacy service in the UK.

As featured by:

"Phlo is Britain’s first virtual pharmacy capable of delivering prescriptions within two hours. Phlo delivers prescriptions to thousands of patients, who can choose when and where they want their prescription delivered."

"These days, the last thing you want to do is queue at your pharmacy for your prescription. Phlo is helping thousands of patients across the UK take back control of their healthcare."

"Phlo’s laser focus and commitment to patient care is reflect in their five-star Trustpilot reviews. This real-time, on-demand service is not currently offered by any other online pharmacy service in the UK."

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What Phlo's patients say

94% icon

of our patients rate Phlo's overall service as Excellent

97% icon

of our patients agree that Phlo has saved them time and effort when getting their prescription

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would recommend Phlo to a friend or family member

*Results based on Phlo's annual NHS patient survey 2021

Above and beyond service

"The team at Phlo Pharmacy go above and beyond to help. They're always polite, courteous and understanding.

In fact, after every phone call they make to me in response to prescription queries, I always have a smile on my face as they're so friendly and really do help minimise the stress in getting prescriptions from GPs. The service is quick and easy to use. I'd highly recommend!"

Nicole

Trustpilot five stars logo

Easy ordering...

"Easy ordering, so, so simple; excellent communication at key points so you never have to worry about where you are in the process. On-time delivery, polite drivers.

With so many sub-standard online services around promising to turn water into wine and vice versa, it's refreshing to come across one that actually does what it says on the tin. The thought of ordering my meds the way I used to seems unthinkable now..."

Shirley

Trustpilot five stars logo

I don't usually leave reviews

“I don’t usually leave reviews, but this service deserves praise.

Great service, friendly and professional – I’ve recommended Phlo to friends and family. There’s no need to wait in pharmacy queues anymore. Thank you!”  

N.A.

Trustpilot five stars logo

I'm so pleased that I've moved over to Phlo

“They have incredibly strong communication and customer service skills and are always very polite. Really cannot praise them enough! Would recommend to anyone looking to upgrade from their current pharmacist.”  

Hannah

Trustpilot five stars logo
Trustpilot five stars logo
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Why can I trust Phlo?

Phlo is a fully authorised NHS Pharmacy regulated by the General Pharmaceutical Council (GPhC).  
All NHS authorised pharmacies must have a verified pharmacy logo with their registration number displayed. See our below:  

Registered Pharmacy 9011121

Clicking on the registered pharmacy button will direct you to the GPhC website, where you will have access to our relevant pharmacy details.  
Phlo is an online chemist comprised of a team of highly trained, qualified pharmacists serving thousands of patients across the UK. Read hundreds of reviews on our official Trustpilot page.  

How is Phlo different from other online chemists?

We pride ourselves on delivering an outstanding, reliable level of patient service. As a Phlo patient, you will have access to a dedicated team of pharmacists that go above and beyond to ensure that you receive the highest standard service.  

Additionally, we offer a range of convenient delivery options, and we are the UK’s fastest online chemist, delivering your medication in under 4 hours in London.  

Who delivers my medication?

We work with a range of delivery partners, including our own in-house delivery team, to deliver your medication to you in a safe, convenient, and discreet manner.  

In London, our own delivery team will deliver your medication to your doorstep in under 4 hours. Across England, we deliver your medication by Royal Mail and DPD.  

Is delivery really free?

Yes, we will always provide free, convenient NHS prescription delivery.

You must only pay for the standard £9.35 NHS prescription cost, as you would at any other pharmacy. If you have an NHS exemption, you pay nothing!  

What happens once I switch to Phlo?

Switching to Phlo takes less than 3 minutes. Once you’ve registered, our pharmacy team will approve your account, after which you can start requesting and ordering your medication to your front door.

Watch our video below to see just how easy it is to request and order your medication:

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Welcome to the future of Pharmacy

There is no better time to join Phlo – an online chemist designed to make your life easier.  We’ve helped thousands of patients get their medication safely and quickly – and we can help you too.

Are you ready to join the future of pharmacy?

Switch to Phlo