Important service information for Phlo patients

Due to extreme weather in the UK, Royal Mail are experiencing significant service delays. This means that some patients may experience medication delivery delays over the next few days.

Rest assured that we are working as hard as we can to ensure minimal disruption to our service but to help manage this, we have made a few changes to our delivery scheduling.  

Delivery type

Royal Mail Express Delivery
Royal Mail Free Tracked-48 Hour


19th July
19th July

Last order cut off time


Any same-day deliveries are currently unaffected.

If your medication order is urgent or you anticipate that you will run out of your medication, please get in touch with our patient care team who will do our very best to help you.  

You can contact us by phone on 020 8191 9444, email us at or use live-chat via the app or the website.  

We appreciate your patience, and we will keep you updated of your order progress