Pharmacy Dispenser - Level 2

Opening Date:

September 3, 2021


We’re looking for an experienced Pharmacy Dispenser to join our Birmingham branch on a full-time, permanent basis. This is a new role in our recently launched pharmacy in the Aston area, working directly alongside our Pharmacist.

Phlo is an innovative, online pharmacy aiming to empower patients by giving them full control of their healthcare. Our app allows patients to manage, order and track their prescriptions and benefit from same-day, real-time deliveries.

This role is suited to an experienced, UK-qualified NVQ2 dispenser who enjoys multi-tasking in a fast-paced environment. You’ll be dedicated, empathetic and good at solving problems as part of a team.

As Phlo is a digital pharmacy, you won’t be involved with face-to-face patient interactions. Instead, you’ll deal with patient communications via telephone and email. We also use a range of bespoke platforms and systems, therefore being comfortable with technology is essential.

The Job

On a day-to-day basis, you’ll be involved in the following:

  • Dispensing prescriptions efficiently and accurately
  • Generating dispensing labels using the computer systems
  • Assembling and labelling medicines
  • Referring enquiries and problems to the on-duty pharmacist
  • Liaising with courier drivers and Royal Mail reps to ensure the correct packages go out for delivery
  • Receiving and unloading deliveries from wholesale suppliers
  • Gathering, organising and assessing patient information
  • Ensuring items are stored at the correct temperatures and updating the control records
  • Cleaning work surfaces and shelving regularly
  • Ensuring all dispensing equipment is clean and maintained
  • Supporting the Pharmacist with ad hoc duties as required


Ideally, we’re looking for someone with the following:

  • NVQ Level 2 UK Dispensary Assistant Qualification
  • Highly comfortable using and adapting to various tech systems and processes
  • Experience working in a busy chemist
  • Experience in community pharmacy dispensing NHS prescriptions is desirable
  • Experience dispensing for an online pharmacy is desirable
  • Good understanding of the NHS prescription system
  • Knowledge of pharmacy PMR systems
  • Comfortable multi-tasking and working at pace
  • High attention to detail
  • Skilled multi-tasker and problem solver
  • Dedicated to the patient experience and customer care
  • Full DBS check compliant


And in joining Phlo, you’ll receive:

  • Opportunity to join a high-growth online pharmacy
  • Regular collaboration with other teams in the business (product, engineering, design) to continually shape and enhance our services
  • 25 days annual leave plus bank holidays
  • Birthday off
  • Pension scheme
  • Future share options
  • Perkbox membership

These are our current benefits and they’re likely to grow as we do.

Interested? Apply now. Close date: 15.9.21

About Phlo

We’re creating the digital pharmacy of the future. Launched in 2019 and headquartered in Glasgow, we’re a dynamic team of designers, developers, product owners, marketeers, pharmacy and business staff that are changing the face of healthcare in UK.

Phlo allows patients to order and manage NHS and private prescriptions through our web, iOS and Andriod apps, track their orders in real time and benefit for 4 hour or same-day deliveries. We're moving from our start-up to scale-up phase where we plan to enhance our products, grow our company and build our teams. Fancy joining the journey?

To deliver great service to Phlo’s patients we're building a company that’s reflective of their diversity. We’re an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

Apply Via Workable